Align Advisors are available by phone, email, and often chat throughout the business day. Accounts in the 35+ employee tiers are assigned a dedicated Align Advisor to answer questions, host trainings, and be your product advocate. Furthermore, all Align software users have the opportunity to meet with the Align Advisors during office hours every Tuesday. Our team is here to help you achieve your big goals faster!
Yes, of course! Users above the initial tier are added on a per user, pro-rated basis. At renewal time, you can always increase go up a tier by talking to your Align Advisor prior to your annual renewal.